Privacy & Policy

Home > privacy & policy

1. Scope & Definitions

“Personal information” (or “personal data”) refers to any information relating to an identified or identifiable living person, including online identifiers (like IP addresses, cookie IDs, pixel tags), vehicle registration or VIN numbers (which when combined with other data can identify owners), and location data—all of which fall under the UK GDPR definition ICOICO.

2. Sources of Personal Information

We collect personal information from the following sources:

You directly: when you register, complete forms, provide vehicle details, interact with our Platform or respond to customer service inquiries.
Automatically: through cookies, tags, mobile-device identifiers, pixel trackers, and device fingerprints (each considered an “online identifier”) to monitor Platform usage and personalize services **ICO+6ICO+6ICO+6ICO+10ICO+10WIRED+10**.
Your organisation or employer, if they maintain or sponsor your access to our Services under a corporate subscription.
Third-party partners or service providers, such as credit card processors, identity-verification vendors, vehicle-data aggregators, marketing analytics platforms, and advertising networks.
Other third parties with your consent, such as data brokers or trusted referral partners when you opt to receive their offers.

3. Purposes of Use & Disclosure

We collect and share personal information for the following purposes (by category):

User Group	Purpose
Consumers (individual users)	• Deliver VIN reports, vehicle recall alerts, owner services reminders, account updates and Domain Name System compliance. <br>• Provide requested features (e.g. service history), handle support, and issue contractual billing. <br>• Send tailored content and marketing (unless opted‑out). <br>• Share Unique Identifiers with platforms like Criteo or Firebase Analytics to serve behavioural advertising, with opt‑out options available ICO+2ICO+2ICO+2ICO.
Business customers (fleet operators, dealerships, etc.)	• Manage subscriptions and services. • Provide invoice, contract, and service management. • Administer account & user roles, including employer-assigned user records. • Send communications related to your fleet’s activity, benefits, or new product offerings.
Employees & contractors	• Support recruitment (e.g. identity, qualification, interview records). • Process payroll, benefits, performance evaluations. • Ensure compliance with employment law (like right‑to‑work checks) and GDPR obligations.
Job applicants & talent pipelines	• Evaluate candidates’ suitability and eligibility. • Conduct background checks (as permitted by law). • Facilitate onboarding, references, and legal compliance reviews.

We may also disclose personal information:

To our service providers (e.g. data hubs, payment processors, analytics vendors) for business purposes.
To your employer or contracting organisation, when using their account.
When required by law or legal process, or to defend or enforce our legal rights.
To third parties you authorise, such as partner dealers or service centres, with your request.

We do not sell personal information that directly identifies you (e.g. name, email, phone, VIN), but unique identifiers may be shared for advertising and analytics per UK GDPR/PECR rules **WIRED+15ICO+15ICO+15ICO+6ICO+6ICO+6WIRED+5ICO+5ICO+5**.

4. Security of Personal Information

We implement technical and organisational safeguards to protect your data:

Data encryption at rest and during transfer (TLS for Platform, AES or equivalent for databases).
Access controls and logging with role-based permissions and periodic audits.
Annual penetration testing and regular code reviews.
Employee training on GDPR, data minimisation, incident handling and privacy compliance.
No retention of full payment card data—only tokenised or partial details.
Geolocation data stored only after explicit opt-in; never retained permanently.

We adopt the data minimisation principle and only collect personal data necessary for legitimate purposes.

5. Changes, Consent & Your Rights

We may update this notice or Privacy Policy at any time. Significant changes will be communicated via the Platform or email. Continued use after posting implies acceptance of updates.
Where required (e.g. for cookies or email marketing), your opt‑in consent is obtained in accordance with PECR and UK GDPR rules.
You may exercise your rights at any time, including: access, rectification, erasure, restriction, objection, data portability, and withdraw consent if processing is consent‑based.
You can opt out of promotional emails via links in the email, your account settings, or by emailing Support@carsintell.com. You will still receive transactional emails about the Services you subscribe to.

6. Access via Third‑Party Sites

If you access Cars Intell through a third-party Platform (e.g. a dealer’s site or embedded portal), that third party may collect personal information before passing it to us. We are not responsible for their privacy practices. Whenever possible, we encourage direct access to our official website or mobile apps for full visibility of privacy options.

At Cars Intell, we provide transparent vehicle history and inspection services, empowering you to make informed decisions with confidence.

work hours :